Question 1

What is your shipping policy?

Accepted Answer

We provide free Contiguous US Shipping. Note that we ship via FedEx and they don't ship to PO Boxes, so please make sure that you use a physical shipping address.

Question 2

What are your delivery options?

Accepted Answer

Shipping is done via FedEX Ground and are fixed rates based on shipping measurements and weight. We have a 7-10 business day shipping window however most orders arrive between 3-4 business days.

Question 3

Shipping Outside the Contiguous US?

Accepted Answer

For shipping outside the Contiguous US, please contact us at (502)315-0315 with the items you would like to purchase and we will calculate your shipping costs and invoice you electronically via email.

Question 4

Do you provide international delivery?

Accepted Answer

For international orders please contact our sales department via email at brian@tasmanindustries.com.  Currently online sales are available to Australia, Canada, Japan, Singapore, and the United Kingdom.
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Shipping outside the Contiguous United States requires additional paperwork and attention from our shipping department. This may add additional shipping time to your delivery. We do not pay and are not responsible for customs or clearance fees.

FAQ